Keep the screenshot you need. Know where it lives.

History, exports and backups are different

A Pro account activates features on your permitted computers. It does not synchronize screenshot pixels or projects between computers. Signing in to another Chrome profile does not bring the first profile's local History with it.

Save the current screenshot before you close it

1. Finish the crop and annotations in the editor.
2. Use Copy Image to paste the finished image into your chosen destination, or download an export. Copy Image is unlimited on Free; Free PNG and WebP downloads share a limit of 10 per UTC day and require a free sign-in.
3. Open the downloaded file or check the pasted image. Confirm it contains the expected edits and does not reveal private details.
4. Only then close the editor if you no longer need the current capture.

The editor's main Download action produces optimized WebP. Choose PNG from its additional actions when you need a lossless image. A copied image alone is not a durable backup: save or paste it somewhere you intend to keep.

Set the Pro History retention count

1. Open Capture Settings, then Storage & Exports.
2. Find Keep the last N screenshots. The default is 50; Pro allows a value from 1 to 500.
3. Save the setting. Export anything important before reducing the count or using a cleanup action.

The History retention count is a working-history setting, not an archival guarantee. Saved projects have separate local handling. Free up space is a cleanup action; do not use it as a way to repair a missing screenshot. Export wanted images first.

Choose a local Library backup folder

1. Open Settings → Storage & Exports.
2. Under Optional Library backup folder, choose Choose library folder.
3. Select a folder on your computer and grant Chrome the requested write access if you want Capture to write there.
4. Take a new capture and check that the folder contains its original image and accompanying metadata file. Folder permissions can change, so verify the result before relying on the backup.

Keep the folder private. If you choose a folder synchronized by another app, that app may upload its files under its own settings. Capture's local-folder feature does not control that service.

Stop backup stops new automatic backups; it does not erase files already saved in the folder. Existing captures are not automatically backfilled just because you choose a folder now.

Choose where finished exports go

Under Preferred export folder in Storage & Exports, select Choose folder and grant write access. This is separate from the Library backup folder: exports are the files you deliberately save from a workflow.

Without a usable preferred folder, exports fall back to Chrome's normal download flow. Check Chrome Downloads if you cannot find a file. Choose Use Chrome Downloads to remove the preference. Capture has no direct Google Drive, Dropbox or other cloud-drive upload integration.

If a screenshot is missing

1. Check the Chrome profile and window. History belongs to the profile where you made the capture. Incognito captures are separate and disappear when the Incognito session closes.
2. Check the plan and editor. On Free, capture and edit the current screenshot, then copy or export it before closing. History and project browsing require Pro.
3. Check retention and cleanup. A lower retention count, a cleanup action, explicit extension-data deletion or uninstalling the extension may remove local content.
4. Check files you already saved. Look in Chrome Downloads, your preferred export folder and any Library folder you previously enabled.
5. Ask for help without sending the original. Contact Capture support with your extension version, Chrome version and a description of what happened. Do not attach sensitive screenshots unless you intend to share them.

Reinstalling or signing in is not a cloud restore. Capture cannot recover pixels that existed only in local storage after that storage has been deleted. A Library backup may preserve the original image, but there is no documented automatic project-restore workflow.

Questions about history and backup

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