Capture terms of use.

1. Service

These terms apply to Capture by RATdeck, including the Capture website, Chrome extension and related account, subscription and optional multi-user administration features.

2. Accounts

Some Free functions may be available without a paid account. Pro and optional multi-user administration features may require an account. You are responsible for protecting your sign-in credentials and for activity performed through your account.

3. Plans and licenses

Each individual Pro license is intended for one person and may be activated on the number of personal computers stated on the Pricing page or at checkout. Capture does not have a separate Team plan: each user who needs Pro access requires their own paid Pro license.

Organizations with 6 or more active Pro licenses are eligible for a free Admin Panel for license assignment, license reassignment and basic user management. The Admin Panel has no separate fee, does not create additional paid seats and does not allow one Pro license to be shared by multiple users.

The price, currency, billing period and included features shown at checkout when you purchase are the commercial terms that apply to that order. If the Pricing page and checkout differ, the checkout summary shown before payment controls that purchase.

4. Billing and renewal

Paid subscription fees are charged in advance for the billing period shown at checkout. Unless a checkout option is expressly described as non-renewing, a paid subscription automatically renews for the same billing period until it is cancelled.

Renewal is charged to the payment method associated with the subscription at the price shown for the upcoming renewal. If we make a material price increase, we will provide notice before that higher price is charged where required by law. You may cancel before the renewal date to avoid the next renewal charge.

5. Cancellation and access after cancellation

You may cancel a paid subscription at any time through the available account or billing controls, or by contacting support@ratdeck.com if self-service cancellation is not available.

Cancellation stops future renewals. Unless a refund or applicable law requires otherwise, paid features remain available until the end of the current paid billing period. After that period ends, the account may return to the Free plan where available. Cancelling a subscription does not by itself delete your account or locally stored screenshot files.

6. Refunds

Except where applicable law gives you a right to a refund, paid subscription fees are non-refundable after a billing period begins and we do not provide prorated refunds for unused time following cancellation.

If you believe you were charged twice, charged the wrong amount, or charged because of a billing error, contact support@ratdeck.com promptly. Verified duplicate or incorrect charges will be corrected or refunded as appropriate. Nothing in these terms limits mandatory consumer cancellation, cooling-off or refund rights that apply to you.

For the full cancellation and refund process, including processing timelines, see the Refund & Cancellation Policy.

7. Failed, reversed or disputed payments

If a payment fails, the payment provider may retry the charge in accordance with its rules. We may notify you and may limit or suspend paid features if payment remains unpaid. Paid access may be restored after successful payment.

If a payment is reversed, charged back or disputed, we may temporarily restrict the related paid subscription while the payment status is reviewed. We will not charge a separate late fee unless that fee is clearly disclosed before it applies.

8. Taxes and payment processing

Prices may be shown before applicable GST, VAT, sales tax or similar taxes. Where required, applicable taxes will be calculated or displayed during checkout based on the information available to the payment provider and the location or billing details associated with the purchase.

Payments may be processed by a third-party payment provider. That provider may apply its own payment-processing terms and security procedures, but those provider terms do not replace these Capture terms for the software subscription itself.

9. Your screenshots and content

You retain responsibility for the webpages, screenshots, annotations, reports and other content you capture or create. You must have the right to capture, use and share that content. Capture’s local-first architecture does not transfer ownership of your screenshot content to RATdeck.

10. Acceptable use

Do not use Capture to violate law, infringe rights, bypass access controls, distribute malicious material, or capture or share information in a way you are not authorized to do.

11. Availability and changes

Features may change as Capture develops. RATdeck may improve, modify, suspend or discontinue features where reasonably necessary. Material changes to paid-plan terms, pricing or privacy practices will be reflected in the relevant product pages or policies and, where required by law, communicated before they take effect for a renewal.

12. Disclaimers, responsibility and consumer rights

Capture is provided on an as-available basis. You are responsible for reviewing screenshots, privacy masking, exports and reports before sharing them. Blur and pixelate are privacy-masking tools and should not be treated as certified irreversible redaction for highly sensitive secrets.

13. Governing law and jurisdiction

These terms are governed by the laws of India, without excluding mandatory consumer-protection rights that apply in your country or region. Subject to those mandatory rights, disputes relating to these terms or Capture are subject to the jurisdiction of competent courts in India.

14. Contracting party

Capture by RATdeck is operated and sold by TANISHKHA, the registered business responsible for paid Capture subscriptions.

Business: TANISHKHA, Ground Floor, 3-158, Middle Street, Swamythoppu, Tamil Nadu, India.

GSTIN: 33BMVPA2143N2ZV

RATdeck is the brand under which Capture is offered. The same merchant identity should be shown in checkout and order documentation for paid purchases.

15. Contact

Questions about these terms, billing, cancellations or refunds can be sent to support@ratdeck.com.

Effective date: September 25, 2026.